general rules and regulations and legal statement


This website – – is jointly owned by the Société des Attractions Touristiques du Québec (SATQ) and Festivals et Événements Québec (FEQ). For the sake of brevity, is used to represent the legal entity.

This policy establishes the rules and regulations governing the use of this website and seeks to ensure proper use of its content and the services it offers. It also aims to establish individual and collective conduct in agreement with the applicable laws and in line with the expectations of

This policy applies to any person visiting this website.


The entire content on this website, including without limiting the generality of the foregoing, the texts, photographs, logos, names, videos (hereinafter referred to as the “Content”), is protected by national and international copyright laws and intellectual property laws.

All rights, titles and interests on the Content belong to Any copy, new publication, reproduction, distribution, broadcast, publicizing or partial or complete modification is strictly forbidden. Any other use of the Content on this website without the express written approval of could expose the offender to legal sanctions.

Moreover, any use of trademarks and logos appearing on this website must first be authorized in writing by or its licensors. Without such authorization, legal sanctions may be imposed.

For any further information, please contact us in writing at [email protected]


The website is made available to you, the customer, subject to your unconditional acceptance of the terms and warnings described herein. Use of this site constitutes your acceptance of these policies and warnings.

The mandate of is to offer a unique portal that brings together customers and tourism suppliers (lodging establishments, attractions, festivals, events, regional or sectoral tourism departments, tourism offices, travel agencies, restaurants and other types of businesses or organizations on the website) and facilitates the circulation of tourism content. The responsibility of is strictly limited to circulating the Content. is not involved in the planning, organization or delivery of these services, which are provided by the hotels or suppliers. is not a “tour operator”, a “travel agent”, a “supplier” or a “hotel”. All services offered on this website are supplied by businesses that are independent from and on which holds no control. Having no direct or immediate control on these suppliers and their employees, cannot be held responsible for any errors, actions or omissions on the part of said suppliers, their employees or any other person not under its responsibility. has no control on the quality or provision of services, which is solely the responsibility of the supplier concerned. Consequently, any incident resulting from any error, action or omission of the hotel or the supplier is solely the responsibility of that hotel or supplier. cannot be held responsible for any claim, damage or loss regardless of its nature. reserves the right to modify the present statement as well as all products and services listed or mentioned on its website at any time without prior notice.


All efforts have been made to supply quality content and to describe the tourist services and hotels as precisely as possible. However, errors or changes beyond the control of may occur concerning, but not limited to, the descriptions of the services and facilities, offers, prices, photos, contact details, locations, temporary or permanent closures etc. cannot be held liable in case of such errors or misinformation. cannot be held liable or responsible for any claim stemming from any loss, damage, delay, sickness, injury, inconvenience or anxiety due to: a) a supplier’s inability or ineptness to provide a service, including due to negligence or omission by their employees b) any event occurring during your travel for any cause whatsoever; c) overbooking or refusal of the supplier to honour your booking d) disease, theft, a strike, a mechanical breakdown, quarantine, political unrest, weather conditions or other causes beyond the control of; e) failure to obtain the required travel documents and/or to comply with one’s own obligations; f) loss of property or theft; g) bodily injury, illness or death regardless of the cause.

This website contains hyperlinks to websites operated or owned by third parties. makes no guarantee regarding these websites and may in no case be held responsible for their content or services. reserves the right to modify the content of this website or interrupt access to it, at its discretion and without notice, including the right to cease any activity on this website, without incurring any liability.

This website, the Content and the services are provided "as is" and "as available". makes no representation or warranty, express or implied, as to the operation of this website or its services.


This agreement is governed by the laws of the province of Quebec in Canada. The use of this website is unauthorized in any jurisdiction that does not give effect to all the terms, including this clause.

Execution of this contract by is subject to existing laws and judicial procedures, and no clause of this agreement is in derogation of the right of to respond to requests or requirements of the law concerning the use of this website or the information provided or collected by in this regard. If any clause of this contract is declared not valid or unenforceable, including exclusions of warranty and the above liability restrictions, the clause concerned will be deemed replaced by a valid and applicable clause whose content is as close as possible to that of the original clause, and all other clauses of the contract will remain in force.

This contract constitutes the complete agreement between the customer and concerning this website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written. A printed version of this agreement shall be admissible in administrative or judicial proceedings based on this contract or attached thereto to the same extent and under the same conditions as if it were any other document or business record produced and kept in printed form.

Jurisdiction and interpretation: In case of litigation, the parties shall elect domicile in the judicial district of Montreal. This agreement shall be interpreted in accordance with the laws of Quebec. Nullity of a clause of this contract, in whole or in part, shall not affect the validity of the remaining clauses.

PRIVACY uses Google Analytics Demographics and Interest Reporting. uses first-party or third-party identifiers and first-party or third-party cookies. Internet users can opt out of the Google Analytics Advertising Features with the Google Analytics opt-out tool currently available

By using this website, you accept that data will be exchanged automatically between your device and the server. For easier browsing on, cookies are used to collect non-nominative information. This information is used to personalize content and record some user statistics. It is possible to block cookies by adjusting the configuration of your browser, but doing so may affect some of the website’s features.

No information that identifies you personally is associated to this data. Collecting data is necessary due to the technological requirements of Internet browsing. Such data includes the name of your Internet provider and IP address, your browser, your computer’s operating system, and for the purposes of determining traffic statistics, the type of device used, the content seen and online visitor behaviour. compiles statistics to assess the website’s technological performance and conduct marketing research, namely using Google Analytics and Facebook Insights. does not share lists of users. External links are hosted on the website partners’ own servers, not on the servers of


If you have any questions or if you experience problems on, please write to us at the following address: [email protected].[email protected].

Please note that does not offer advice on travel. Any request regarding itineraries, activities or general tourism information will not be handled by You may contact the appropriate regional tourism associations or Tourisme Québec to obtain this information.

If a problem occurs during the provision of a service, you must notify the supplier without delay to obtain support and correct the situation to the extent possible.

Depending on the nature of the complaint, you may address it to the Direction de la qualité des produits et services touristiques (tourism quality management department) at Tourisme Québec.